Having been used for a while, even good knives can get chipped and rusty as seen on the above video, but don't worry!
Most of minor issues can be fixed by sharpening on a #1000 whetstone. We have tutorial videos for you to learn how to use whetstone. However, it might seem a bit hard work to get it done by yourself.
Kaz's knife is offering "Minor-issue warranty" which covers small chips and rust on the knives you purchased from us. You can always contact us when your knife gets chipped, rusty, etc. We fix those minor issues and send the sharpened knife back to you with a small fee. (please bear the postage for sending us)
(*) Please be advised, we do not warrant major issues caused by misuses of customers such as dropped, cutting bones or frozen food, putting too much force into hard materials, etc.
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